Responsible Gaming
at 93pak — Play Smart,
Stay in Control
At 93pak, we believe betting should be entertaining — nothing more, nothing less. For the vast majority of our players across Karachi, Lahore, Islamabad, and beyond, cricket betting and casino games are a fun pastime. But we also know that for some people, gambling can become a problem. That is why 93pak has built a comprehensive responsible gaming framework — practical tools, clear policies, and real support — to help every player stay in control.
International gaming license
Instant account suspension
Daily, weekly & monthly caps
Always here when you need us
Six Tools to Keep You in Control
93pak gives every registered player direct access to these responsible gaming tools — no waiting, no paperwork, no questions asked. Your wellbeing comes first, always.
Deposit Limits
Set a daily, weekly, or monthly PKR deposit cap on your 93pak account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced, and any increase requires a 24-hour cooling-off period before activation.
Session Time Limits
Set a maximum session length so 93pak automatically logs you out after your chosen duration — whether that is 30 minutes, 1 hour, or 2 hours. You will receive an on-screen reminder 5 minutes before your session ends. A healthy break can make all the difference.
Cooling-Off Period
Need a short break? 93pak lets you place a temporary pause on your account for 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period your account is restricted — no deposits, no bets, no casino play. You can still withdraw any existing balance.
Self-Exclusion
If you feel your gambling is out of control, 93pak's self-exclusion tool lets you close your account for a minimum of 6 months or permanently. During this period we will also suppress any marketing communications to your email or mobile number. Self-exclusion cannot be reversed early.
Reality Check Alerts
Enable reality check pop-ups that appear at regular intervals during your 93pak sessions. Each alert shows how long you have been playing and your net win or loss for the session, giving you the information you need to make an informed decision about whether to continue.
Loss Limits
Set a maximum loss threshold for your 93pak account over any given time period. Once reached, further betting and casino play is suspended for the remainder of the period. This is one of the most effective tools for keeping gambling within safe and affordable boundaries.
How to activate these tools: Log in to your 93pak account and navigate to Account Settings > Responsible Gaming. All tools listed above are available there. If you need assistance, our support team is on hand 24/7 at [email protected].
Recognise the Warning Signs
Problem gambling can develop gradually. Being aware of the early warning signs — in yourself or someone you care about — is the first step towards getting help. 93pak encourages every player to check in with themselves regularly.
Chasing Losses
Placing more bets or depositing extra PKR specifically to try to recover money you have already lost — often referred to as "chasing" — is one of the clearest signs of problem gambling behaviour.
Betting Beyond Your Means
Regularly spending more on gambling than you can comfortably afford, using money earmarked for rent, bills, or groceries in Karachi or Lahore, or borrowing money to fund your betting activity.
Inability to Stop
Feeling a persistent urge to keep playing even when you want to stop, or repeatedly failing to stick to time or money limits you have set for yourself on the 93pak platform.
Neglecting Responsibilities
Missing work, neglecting family obligations, or withdrawing from social activities in Islamabad or Faisalabad because of time or money spent on gambling — online or otherwise.
Gambling to Escape
Using 93pak or any gambling activity as a way to escape stress, anxiety, depression, or difficult personal circumstances rather than as occasional entertainment.
Hiding Your Gambling
Feeling the need to conceal the amount of time or money you spend gambling from family or friends, or feeling defensive or dishonest when the topic comes up in conversation.
If any of the above sounds familiar, please act now. Reach out to our support team at [email protected] to activate self-exclusion or a cooling-off period immediately. You do not need to explain yourself — simply ask and we will take action without delay. Help is available 24 hours a day, 7 days a week.
Check In With Yourself
Honest self-reflection is one of the most powerful tools available to any gambler. The questions on the right are adapted from internationally recognised responsible gaming assessment frameworks. If you answer "yes" to two or more of them, we strongly encourage you to make use of 93pak's responsible gaming tools or to seek independent support.
These questions are purely for your own personal reflection — your answers are not recorded by 93pak, and there is no judgement attached to any response.
If you are concerned about your gambling, contact our support team or activate self-exclusion directly from your 93pak account settings. No waiting, no judgement.
Personal Gambling Check — Answer Honestly
Have you ever spent more money gambling on 93pak or elsewhere than you originally planned to?
Have you ever borrowed money — from family, friends, or via a JazzCash or EasyPaisa credit facility — to fund your gambling?
Do you find yourself thinking about gambling frequently during the day, even when you are not playing?
Have you ever tried to cut back on gambling but found it harder than expected?
Has gambling caused tension, arguments, or financial stress in your personal relationships or household?
Do you find yourself gambling to feel better during difficult times, or to relieve boredom, anxiety, or stress?
Have you ever lied to someone close to you about how much time or money you have spent gambling?
Strictly 21+ Only on 93pak
93pak is an adults-only platform. We do not permit any individual under the age of 21 to register an account, make a deposit, place a bet, or access any casino or slot game on our platform. This policy is absolute and non-negotiable.
Every new 93pak account is subject to mandatory Know Your Customer (KYC) age verification before withdrawals are processed. We require government-issued identification — such as a Pakistani CNIC or passport — and we cross-reference the date of birth on all submitted documents. Accounts found to belong to individuals under 21 are immediately suspended and all associated funds are returned.
If you are a parent or guardian in Pakistan and you are concerned that a minor in your household may be accessing 93pak or other online gambling platforms, we strongly recommend installing reputable parental control software on all shared devices. Contact us immediately if you believe a minor has registered an account — we will investigate and act without delay.
Age Declaration at Registration
Every new 93pak user must declare that they are aged 21 or above during the account registration process. Creating a false declaration is a breach of our Terms & Conditions and may constitute a legal offence.
KYC Document Verification
Before any withdrawal is processed, 93pak requires submission of a valid CNIC, passport, or driving licence. Our KYC team verifies the date of birth on every document. Suspicious or inconsistent submissions trigger a manual review.
Ongoing Account Monitoring
Our fraud and compliance team continuously monitors account activity for signals that may suggest underage access. Where concerns arise, the account is flagged, restricted, and reviewed before normal access is restored.
Immediate Suspension for Breaches
Any 93pak account found to belong to a person under 21 is immediately and permanently suspended. All deposits are returned to the verified payment source and the matter is reported in accordance with our licensing obligations.
How to Activate Support on 93pak
If you feel that your gambling is becoming a problem — or if someone you trust has raised concerns — here is exactly how to activate responsible gaming protections on your 93pak account. The process takes less than two minutes and our support team is available around the clock to assist you.
Log In to Your 93pak Account
Visit 93pak and log in using your registered credentials. If you cannot remember your password, use the account recovery option on the login page.
Go to Account Settings
Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
Select "Responsible Gaming"
Within Account Settings, locate the "Responsible Gaming" tab. All available tools — deposit limits, session limits, cooling-off, self-exclusion — are listed here.
Activate Your Chosen Tool
Select the tool that best suits your needs and follow the on-screen instructions. Restrictions take effect immediately. If you need help at any stage, contact our support team.
Contact Support Directly
Alternatively, email [email protected] at any time and our trained support agents will activate any responsible gaming tool on your behalf — immediately, no questions asked.
93pak takes its responsibilities as a licensed gaming operator seriously. We are committed to operating a platform that is fair, transparent, and safe for every player across Pakistan. Our responsible gaming programme is not a box-ticking exercise — it is a genuine, ongoing commitment backed by investment in technology, training, and support infrastructure.
Our customer support team members receive dedicated training in identifying signs of problem gambling and in handling responsible gaming conversations with sensitivity and respect. When a player reaches out for help, they are met with understanding — not judgement.
We also conduct proactive monitoring of account activity patterns to identify players who may be showing signs of problem gambling — such as sharp increases in deposit frequency, session lengths extending deep into the night, or rapid escalation of bet sizes. Where our systems flag a concern, our team will reach out to offer support.
Operated under international gaming license. 93pak's responsible gaming policies are developed in line with the requirements of our international licensing framework. We regularly review and update our RG tools to reflect best practice in player protection across the global gaming industry.
Enjoy 93pak — The Responsible Way
Cricket betting, PSL markets, live casino, and slots are all waiting for you on 93pak. When you play with us, you play on a platform that genuinely cares about your wellbeing. Set your limits, know your boundaries, and enjoy the game.
21+ Only. Gambling involves financial risk. If gambling stops being fun, use our responsible gaming tools or contact [email protected].